Effective date: October 15, 2026
This Privacy Policy explains how Entelos Behavioral Health LLC (“Entelos,” “we,” “us”) collects, uses and shares information when you visit this website or contact us through it. If you become a patient, our HIPAA Privacy Notice describes how we protect your health information as part of your care.
Information You Give Us
When you fill out a form on this website, call or text us, we may collect:
- Your name, phone number and email address
- Your date of birth and insurance information, such as your insurance company, member ID and group number
- The program you are interested in
- Anything you choose to share in a message, which may include information about your mental health or substance use
Please share only what you are comfortable sharing. You can always call us instead of using a form.
Information Collected Automatically
Like most websites, this site collects some information automatically when you visit, including your browser and device type, the pages you view, how you arrived at the site and general location based on your IP address. We use Google Analytics to understand how people use the site. Google Analytics uses cookies; you can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.
How We Use Information
- To respond to your questions and help you explore treatment options
- To check your insurance benefits when you ask us to
- To schedule an assessment or your first day of treatment
- To understand and improve how our website works
- To meet our legal and regulatory obligations
We do not sell your personal information, and we do not use the information you submit for advertising.
How Information Is Shared
We share information only as needed to operate this website and respond to you, including with service providers that host the website, deliver form submissions to our team by email and provide website analytics. We may also share information when required by law, or to protect the safety of you or others.
Form submissions are delivered to our admissions team by email through third-party services. Once you are in our care, your health information is protected as described in our HIPAA Privacy Notice.
Your California Privacy Rights
If you live in California, you may have the right to know what personal information we have collected about you, to ask us to delete it and to ask us to correct it, subject to exceptions in the law, including records we must keep as a health care provider. To make a request, call us at (877) 650-5521 or email info@entelosbh.com. We will not treat you differently for exercising these rights.
How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect information. No website or email system is completely secure, so please call us if you would rather not send information online.
Children
This website is intended for adults. We do not knowingly collect information online from children under 13.
Links to Other Websites
This site may link to other websites, such as Google or state and accreditation agencies. Their privacy practices are their own.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact Us
Entelos Behavioral Health LLC
(877) 650-5521
info@entelosbh.com